Technical Support
Whenever an airline announces the introduction of a new aircraft type which is fitted with GE equipment, we will prepare an airline support plan tailored to the requirements of that airline.
Airline Support Plan contains the following information:
- List of Contact Addresses
- GE Equipment List & ATA References
- Maintenance Requirements
- Initial Provisioning Recommendations
- Training
- Emergency & AOG Support
- Support Documentation
- Breakdown Spare Parts
- Repair Options
- Exchange Programs
- Technical Support
- Ground Support Equipment
- In-Service Reliability Data Monitoring
The Customer Service department provides general contact with our customers through Regional Support and more in-depth assistance through Technical Support.
The Customer Training Unit provides standard and tailor-made courses on the operation and maintenance of the company's products.
Our Logistic Support Group provides an Integrated Logistic Support (ILS) capability offering a wide range of logistic services for both civil and military programs.
Support Planning ensures that all logistic support requirements are included in the program plans. These plans are used to ensure that all necessary support requirements are developed and delivered when they are required.
Contact Information
UK
GE Aviation Systems
Bishops Cleeve
Cheltenham
Gloucestershire
GL52 8SF
United Kingdom
T: + 44 1242 673355
F: + 44 1242 676525
US
GE Aviation Systems
Systems Customer Services
14100 Roosevelt Boulevard
Clearwater, Florida 33762
USA
T: +1 727 531 7781
F: +1 727 538 7806
Singapore
GE Aviation Systems
Pacific Service Centre
4 Loyang Drive
Loyang Industrial Estate
Singapore 508965
Singapore
T: +65 6545 4531
F: +65 6545 4537
Australia
GE Aviation Systems
3 Hakea Street
Brisbane International Airport
4007 Queensland
Australia
T: +61 7 3860 0700
F: +61 7 3860 0701